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TfL Hit by Major Cyber Attack: National Crime Agency Launches Investigation

Transport for London (TfL) has been hit by a significant cyber attack, prompting an investigation by the National Crime Agency (NCA) and the National Cyber Security Centre (NCSC). While the incident has not affected services or compromised customer data, it has raised concerns about the security of public institutions.

National Crime Agency | BetterWorld Technology

Key Takeaways

  • TfL is dealing with an ongoing cyber security incident.

  • No evidence of compromised customer data or impact on services.

  • National Crime Agency and National Cyber Security Centre are involved in the investigation.

  • TfL has implemented measures to secure its internal systems.

Incident Overview

Transport for London (TfL), the organization responsible for most of London's transport network, has disclosed that it is currently dealing with an ongoing cyber security incident. The organization has not shared specific details about the nature of the attack but confirmed that there is no evidence to suggest that customer data has been compromised. Additionally, there has been no impact on TfL services.

Official Statements

Shashi Verma, TfL’s Chief Technology Officer, stated, “We have introduced a number of measures to our internal systems to deal with an ongoing cyber security incident. The security of our systems and customer data is very important to us, and we will continue to assess the situation throughout and after the incident.”

A spokesperson for the NCA said, “We are aware of a cyber security incident involving Transport for London (TfL), and are working closely with the National Cyber Security Centre, and with TfL itself, to respond to it. The investigation is ongoing, and we are unable to comment further.”

Impact and Response

Insiders have reported that TfL employees have been asked to work from home if possible, indicating that the attack primarily affected the organization's backroom systems at its corporate headquarters. Despite the severity of the situation, TfL has assured the public that there has been no disruption to its transportation services, which include the London Underground, buses, trams, and overground networks.

Previous Incidents

This is not the first time TfL has been targeted by cybercriminals. In July 2023, a third-party supplier for the transport provider was hacked by the Cl0p ransomware group, resulting in the theft of contact details for around 13,000 customers. However, no financial data was compromised in that breach.

Broader Context

The incident at TfL is part of a broader trend of cyberattacks targeting public institutions in the UK and beyond. In January 2023, the Royal Mail was attacked by the LockBit group, affecting its international delivery services. The University of Manchester also suffered a data breach in June 2023, wherein sensitive information about students and staff was accessed and ransomed by cybercriminals.

More recently, the Port of Seattle in the US reported a “possible cyberattack” that caused significant disruptions to its internet and web systems, affecting several critical systems at the Seattle-Tacoma International Airport (Sea-Tac).

While TfL has managed to contain the immediate impact of the cyber attack, the incident serves as a stark reminder of the vulnerabilities that public institutions face in the digital age. The ongoing investigation by the NCA and NCSC will hopefully provide more insights into the nature of the attack and measures to prevent future incidents.

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Sources

  • TfL cyber attack: Transport for London hit by security incident as National Crime Agency launches investigation | The Independent, The Independent.

  • Transport for London discloses ongoing “cyber security incident”, BleepingComputer.

  • Transport for London faces 'ongoing cyber security incident', BBC.

  • TfL dealing with ‘ongoing cyber security incident’, East London and West Essex Guardian.

  • TfL confirms cyber security incident, no impact on services, Tech Monitor -.

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