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BetterWorld technology

Trust and Security

Your Security. Our Responsibility. Our own environment is held to independently
verified standards because the company securing your infrastructure must be secured
itself.

Our Security Posture

How We Secure Our Own Environment

The controls we recommend for our clients are the controls we operate ourselves. Every
aspect of BetterWorld Technology’s internal security posture is documented, audited, and
verified independently.

Identity and Access Governance

  • Unique user IDs for every employee
  • MFA required on all accounts
  • Role-based access across all platforms
  • Immediate access revocation on termination
  • Regular access audits and reviews
  • Password complexity and rotation policies

Endpoint and Infrastructure Security

  • EDR deployed on all managed endpoints
  • Automated patch management on defined cadence
  • Vulnerability scanning across cloud and endpoints
  • Antivirus and system-level endpoint protection
  • Change management review protocols
  • Event logging and alert escalation mechanisms

People and Culture

  • Security awareness training for all employees at hire
  • Ongoing training throughout employment
  • Background checks for all team members
  • Structured confidentiality and ethics standards
  • SecurityStudio certification program — 100+ hours per person
  • 20+ certified vCISOs on staff

Physical and Facility Security

  • Badge-based entry to all offices and operations hubs
  • Camera surveillance across all facilities
  • Redundant power systems at Help Desk and SOC locations
  • Controlled access to server and networking infrastructure
  • Visitor access policies and logs

Incident Response

  • Formal incident response plan with defined roles
  • IR team trained and simulation-tested
  • Defined notification and escalation workflows
  • Rapid containment and forensics procedures
  • Post-incident review and improvement process
  • IR plan updated on regular cadence

Business Continuity and Data Protection

  • Disaster recovery procedures across cloud, hybrid, and on-prem
  • Routine restoration tests and continuity playbook updates
  • Encrypted backups geographically distributed
  • Information protection policies for all data classifications
  • NIST 800-171 aligned policies and procedures
  • Vendor risk management and BAA review process

Recognition

Recognized by the industry’s most rigorous evaluators

Trust and Security Graphics

Compliance Documentation

Live Compliance Posture — Powered by ControlMap

Our compliance posture is monitored continuously through ControlMap across 27+ frameworks.
The embedded view below provides live visibility into our control status.

Security and compliance you can verify

Explore our live Trust Center for real time visibility into our controls, certifications, and policies.

Visit our Trust Center
Powered by ControlMap

Frameworks and Compliance

Policy Aligned to NIST 800-171 and Beyond

Our internal policies and procedures align with NIST 800-171 as the
baseline standard, with additional controls mapped to SOC 2, ISO 27001,
and HIPAA where applicable to our operations and client service delivery.

For clients in regulated industries, our SOC 2 Type 2 report provides the
detailed control evidence auditors need to verify our posture
independently. Report available under NDA.

Request SOC 2 Report
NIST 800-171SOC 2 Type 2ISO 27001HIPAACMMCPCI DSSNIST CSFFTC SafeguardsGDPR AlignedCCPA AlignedCIS Controls27+ Frameworks via ControlMap

Security FAQ

Common Questions About Our Security Practices

We support HIPAA, SOC 2 Type 2, CMMC (Levels 1-3), NIST CSF, NIST 800-171, ISO 27001, PCI DSS, FERPA, and GLBA. Our advisors are certified in CISSP, CvCISO Expert, CvCISO Level 3, CISM, CISA, and CSSRA.
Compliance is meeting a defined standard at a point in time. Security is the ongoing practice of protecting your organization. A compliant organization is not necessarily secure, and a secure organization may not yet be formally compliant. BetterWorld Technology approaches both as continuous programs, not annual checkbox exercises.
SOC 2 Type 2 requires a minimum observation period — typically 6 to 12 months — during which your controls must operate effectively. The audit itself takes 4 to 6 weeks. Total timeline from program start to report issuance is typically 9 to 15 months for a first-time certification. Renewal audits are faster.
A virtual CISO (vCISO) is a fractional Chief Information Security Officer who provides board-level security leadership, risk program management, and compliance oversight on a part-time or retainer basis. Organizations that need CISO-level strategy but cannot justify a full-time hire — typically under 500 employees — benefit most from this model.
Our cybersecurity stack includes managed detection and response (MDR), endpoint detection and response (EDR), managed SIEM, SOC as a Service, dark web monitoring, vulnerability management, penetration testing, security awareness training, managed firewall, zero trust architecture, and identity and access management.
Yes. Our Security Operations Center monitors client environments around the clock. Threats are detected, triaged, and responded to in real time. For MDR clients, containment actions — such as isolating an endpoint — can be taken automatically or with client notification depending on agreed runbooks.
Traditional antivirus uses signature-based detection to block known threats. MDR uses behavioral analytics, threat intelligence, and human analysts to detect unknown and sophisticated threats — including fileless malware, ransomware staging, and lateral movement. MDR also includes active response, not just alerting.
Newsweek
Most Reliable 2026
|
CRN
MSP Elite 250
|
Real Leaders
Top Impact Company
|
Clutch
Top MSP — Global
|
Certified
SOC 2 Type 2
|
Certified
B Corporation
|
Newsweek
Most Reliable 2026
|
CRN
MSP Elite 250
|
Real Leaders
Top Impact Company
|
Clutch
Top MSP — Global
|
Certified
SOC 2 Type 2
|
Certified
B Corporation
|

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